Termini e condizioni del servizio

Lumoraé Terms of Service

Welcome to Lumoraé. By accessing or using our website (the “Site”) and purchasing our products, you agree to be bound by the following Terms of Service. Please read them carefully before using our services.

1. General Information

This Site is operated by Lumoraé (“we,” “us,” or “our”). By visiting our Site and/or purchasing something from us, you engage in our Service and agree to these Terms of Service. These terms apply to all users of the Site, including browsers, customers, and contributors of content.

2. Eligibility

By using this Site, you confirm that:

  • You are at least the age of majority in your country of residence; or

  • You have given us consent to allow any of your minor dependents to use this Site.

3. Products & Services

We make every effort to display our products as accurately as possible. However, we cannot guarantee that your device’s display of colors or images will be exact.

  • All product descriptions and prices are subject to change without notice.

  • We reserve the right to discontinue any product at any time.

4. Orders & Payments

When placing an order, you agree to provide current, complete, and accurate purchase and account information.

  • All payments must be made in full at the time of purchase.

  • We reserve the right to refuse, limit, or cancel any order at our sole discretion, including suspected fraudulent or unauthorized transactions.

5. Shipping & Delivery

Shipping times are estimates only and may vary depending on destination and courier delays. We are not responsible for delays outside of our control, including but not limited to:

  • Customs inspections

  • Carrier issues

  • Natural or unforeseen events

For full details, please refer to our Shipping Policy.

6. Returns & Refunds

We offer a 30-day return guarantee from the date you receive your order.

  • To be eligible, your item must be unused, in its original packaging, and otherwise comply with our Returns & Refund Policy.

  • Refunds will be processed to your original payment method once your return is approved.

7. Intellectual Property

All content on this Site—including text, graphics, images, product designs, and logos—is the intellectual property of Lumoraé and is protected under copyright, trademark, and other applicable laws. Unauthorized use is strictly prohibited.

8. Limitation of Liability

To the maximum extent permitted by law, Lumoraé shall not be held liable for any damages, losses, or injuries resulting from the use or misuse of our products. This includes, but is not limited to, skin irritation, allergic reactions, or improper application.
We strongly recommend following all product instructions and consulting a professional when necessary.

9. Privacy

Your submission of personal information through the Site is governed by our Privacy Policy. By using our Site, you consent to the collection, use, and disclosure of your information as described therein.

10. Changes to Terms

We may update or revise these Terms of Service at any time without prior notice. The most current version will always be available on this page. Continued use of the Site following updates constitutes acceptance of those changes.

11. Contact Information

Questions regarding these Terms of Service should be directed to:
📧 lumorae.ire@gmail.com